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Return policy
15-Day Return Policy: Not satisfied? You may request a return within the policy window. Items must be in original condition. Note: Customers are responsible for return shipping costs for non-quality returns.
30-Day Quality Warranty: If your item has a quality issue within 30 days, we offer a Free Repair or Replacement (we cover the shipping).
Lifetime Support: After 30 days, we continue to offer repair services (Customer covers shipping & repair fees).
How to Start: Email us at service@tibetanserenity.com with your order number and photos.
Shipping
Total Delivery Time = Processing Time + Shipping Time (Total wait: approx. 13–27 business days)
Processing Time: 3–7 business days. Note: We need this time to send your item to a temple in Tibet for a special Consecration Ceremony.
Shipping Time: 10–20 business days (Standard Shipping).
Shipping Cost: $15 USD for orders under $100 USD.
Our Promise: If your package doesn't arrive within 30 days of shipment, we offer a full refund or free resend.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Crafted with textured leather cord, wrapped in hand-twisted cotton thread, it exudes a naturally casual vintage vibe. The main accent is weathered old agate—a traditional Tibetan calming accessory: each piece is one-of-a-kind, carrying the patina of time, and is said to soothe the mind. The translucent Bashan jade beads are gentle and nourishing, while turquoise (a "symbol of peace" in Tibetan culture) helps calm emotions.
Every accessory retains its natural texture, infused with the warmth of handcraft. The relaxed, laid-back design fits seamlessly into daily outfits, adding the perfect finishing touch to vintage or ethnic-style looks. Wearing it brings both retro charm and the allure of natural materials.