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Return Policy
30-Day Returns & Exchanges
Not completely satisfied? Contact us within 30 days of delivery, and we will arrange a return or exchange — no reason required and no restocking fee.
Items should be unused and returned in their original condition and packaging, unless they arrived damaged, defective, or incorrect.
Return Shipping
For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, we will cover the return and replacement shipping costs.
Refunds & Exchanges
Refunds are issued to the original payment method within 3–5 business days after we receive the returned item. Exchanges will be dispatched as soon as the returned item is confirmed.
To start a return or exchange, please email service@tibetanserenity.com with your order number.
Shipping
Cost
Free shipping on orders of $69.99 USD or more. Orders under $69.99 USD have a flat shipping fee of $12.99 USD.
Delivery Time
Processing: 3–7 business days, including a Tibetan temple consecration ceremony.
Shipping: 10–20 business days.
Total estimated delivery time: 13–27 business days.
Order Tracking
A tracking number will be sent by email after your order leaves Tibet for international dispatch. If your package has not arrived within 30 days after international dispatch, please contact us at service@tibetanserenity.com. We will resend your order or issue a full refund.
Manufacturing
Every TibetanSerenity piece is handcrafted in Tibet by local artisans using traditional techniques passed down through generations. Materials — including Tibetan silver, turquoise, agate, nanhong, and sacred woods — are sourced from the Tibetan plateau region.
Before shipping, each item is sent to a Tibetan Buddhist temple for a consecration ceremony, a practice central to Tibetan spiritual tradition. This is why our processing time is longer than typical online orders — it is part of what makes each piece what it is.
Jade does not age the way most stones do. In the Himalayan tradition — and across the cultures that live in its shadow — it is understood as a material that responds to the person who carries it. Warmer with use. Deeper in color over years. The old view was not superstition but observation: ice-grade jadeite (冰种翡翠) is translucent enough to let light through, and what Chinese scholars called 水头 (shuǐ tóu, water head) — the stone's inner glow — shifts with light and angle in a way no synthetic material replicates.
For centuries, jade was the material of protection and moral standing. Not just luck — integrity. Confucian texts identified its qualities as analogous to human virtue: its hardness as courage, its smooth surface as benevolence, its translucency as wisdom. In the trade routes connecting the Tibetan plateau to Yunnan and Burma, jade traveled alongside turquoise and coral as one of the three sacred stones of the region.
This piece takes that material and gives it a contemporary form. Each link is carved from a single piece of natural ice-grade jadeite, shaped into the interlocking Cuban chain — a form that requires the same patience the stone itself seems to demand. The silver-toned metal clasp is the only non-jade element.
Length: ~19 cm
Stone: Natural ice-grade jadeite (冰种翡翠)
Clasp: Silver-toned metal
One piece, not a production run.