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Return Policy
30-Day Returns & Exchanges
Not completely satisfied? Contact us within 30 days of delivery, and we will arrange a return or exchange — no reason required and no restocking fee.
Items should be unused and returned in their original condition and packaging, unless they arrived damaged, defective, or incorrect.
Return Shipping
For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, we will cover the return and replacement shipping costs.
Refunds & Exchanges
Refunds are issued to the original payment method within 3–5 business days after we receive the returned item. Exchanges will be dispatched as soon as the returned item is confirmed.
To start a return or exchange, please email service@tibetanserenity.com with your order number.
Shipping
Cost
Free shipping on orders of $69.99 USD or more. Orders under $69.99 USD have a flat shipping fee of $12.99 USD.
Delivery Time
Processing: 3–7 business days, including a Tibetan temple consecration ceremony.
Shipping: 10–20 business days.
Total estimated delivery time: 13–27 business days.
Order Tracking
A tracking number will be sent by email after your order leaves Tibet for international dispatch. If your package has not arrived within 30 days after international dispatch, please contact us at service@tibetanserenity.com. We will resend your order or issue a full refund.
Manufacturing
Every TibetanSerenity piece is handcrafted in Tibet by local artisans using traditional techniques passed down through generations. Materials — including Tibetan silver, turquoise, agate, nanhong, and sacred woods — are sourced from the Tibetan plateau region.
Before shipping, each item is sent to a Tibetan Buddhist temple for a consecration ceremony, a practice central to Tibetan spiritual tradition. This is why our processing time is longer than typical online orders — it is part of what makes each piece what it is.
This bracelet is elaborately crafted with natural agarwood and turquoise as the core materials, fully embodying the harmonious beauty of nature and craftsmanship. Dark brown agarwood slices are closely strung together to form the main body of the bracelet, featuring delicate wood grain and a mellow natural fragrance. When worn, it soothes the mind and calms the spirit, and with long-term wear, it becomes even more warm and lustrous as it absorbs the nourishment of human sebum.
The middle section is inlaid with scattered pieces of richly colored turquoise gravel, whose fresh and translucent blue-green hue creates a striking visual contrast with the calm brown tone of the agarwood. The silver metal accessories dotted in between serve as clever connections, enhancing the overall sense of refinement.
The overall style is retro yet distinctive, perfectly blending the simple elegance of agarwood with the lively freshness of turquoise. The collision and integration of these two natural materials make it a unique keepsake that carries physical and mental comfort as well as beautiful wishes, infusing your life with natural texture and spiritual warmth.