Join our email list
Get exclusive deals and early access to new products.
Skip to product information
Return Policy
30-Day Returns & Exchanges
Not completely satisfied? Contact us within 30 days of delivery, and we will arrange a return or exchange — no reason required and no restocking fee.
Items should be unused and returned in their original condition and packaging, unless they arrived damaged, defective, or incorrect.
Return Shipping
For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, we will cover the return and replacement shipping costs.
Refunds & Exchanges
Refunds are issued to the original payment method within 3–5 business days after we receive the returned item. Exchanges will be dispatched as soon as the returned item is confirmed.
To start a return or exchange, please email service@tibetanserenity.com with your order number.
Shipping
Cost
Free shipping on orders of $69.99 USD or more. Orders under $69.99 USD have a flat shipping fee of $12.99 USD.
Delivery Time
Processing: 3–7 business days, including a Tibetan temple consecration ceremony.
Shipping: 10–20 business days.
Total estimated delivery time: 13–27 business days.
Order Tracking
A tracking number will be sent by email after your order leaves Tibet for international dispatch. If your package has not arrived within 30 days after international dispatch, please contact us at service@tibetanserenity.com. We will resend your order or issue a full refund.
Manufacturing
Every TibetanSerenity piece is handcrafted in Tibet by local artisans using traditional techniques passed down through generations. Materials — including Tibetan silver, turquoise, agate, nanhong, and sacred woods — are sourced from the Tibetan plateau region.
Before shipping, each item is sent to a Tibetan Buddhist temple for a consecration ceremony, a practice central to Tibetan spiritual tradition. This is why our processing time is longer than typical online orders — it is part of what makes each piece what it is.
In Tibetan, dzi beads are called གཟི (gzi) — stones that fell from the sky, carried on the backs of insects, or left behind by retreating glaciers. None of these origin stories are meant to be taken literally. They are a way of saying: no one knows where these came from, and that unknowing is part of what makes them significant.
The beads themselves are ancient — the oldest known dzi date to at least the first millennium BCE, found in burial sites across the Tibetan plateau, Persia, and Central Asia. By the time Tibetan Buddhism consolidated its iconography in the 8th century, dzi had already been circulating as objects of power for over a thousand years. The red-and-white banded pattern visible in each bead here is the result of selective heat treatment on agate, a technique that has not changed in over two millennia.
Each pattern on a dzi bead corresponds to a specific intention. The eye pattern (眼纹) channels protection and clarity. The wave pattern (水波纹) represents adaptability and flow. The tiger-tooth pattern (虎牙纹) is associated with decisiveness and inner strength. A bracelet containing multiple patterns is not a collection of symbols — it is a sentence, composed deliberately by whoever assembled it.
The gold-toned spacers between each bead are not decorative filler. In Tibetan craft, metal and stone carry different kinds of energy, and the spacers regulate the relationship between beads the way punctuation regulates the relationship between words.
Stone: Natural agate dzi beads (天珠), red & white banded
Spacers: Gold-toned metal
Patterns: Mixed — eye, wave, tiger-tooth, and others
Each bracelet is assembled individually; no two are identical.