Contact information

For questions about our products, sizing, orders, shipping, returns, or exchanges, please contact TibetanSerenity:

Store name: TibetanSerenity
Email: service@tibetanserenity.com
Website: tibetanserenity.com

For inquiries about an existing order, please include your order number and the email address used at checkout so we can assist you efficiently.

If your item arrives damaged, defective, or incorrect, please include a description of the issue and clear photos of the item and packaging.

For return and refund details, please review our Refund Policy.