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Return policy
15-Day Return Policy: Not satisfied? You may request a return within the policy window. Items must be in original condition. Note: Customers are responsible for return shipping costs for non-quality returns.
30-Day Quality Warranty: If your item has a quality issue within 30 days, we offer a Free Repair or Replacement (we cover the shipping).
Lifetime Support: After 30 days, we continue to offer repair services (Customer covers shipping & repair fees).
How to Start: Email us at service@tibetanserenity.com with your order number and photos.
Shipping
Total Delivery Time = Processing Time + Shipping Time (Total wait: approx. 13–27 business days)
Processing Time: 3–7 business days. Note: We need this time to send your item to a temple in Tibet for a special Consecration Ceremony.
Shipping Time: 10–20 business days (Standard Shipping).
Shipping Cost: $15 USD for orders under $100 USD.
Our Promise: If your package doesn't arrive within 30 days of shipment, we offer a full refund or free resend.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
This handcrafted bracelet combines the natural elegance and vintage charm of ebony, and the details of brass and silver accessories make it more exquisite. The ebony beads have a deep and rich color and a smooth texture. Each wooden bead is carefully polished by hand. Ebony symbolizes perseverance, wealth and good fortune.
The core accessory is a unique bead with silver and brass accents, whose intricate patterns echo retro aesthetics. The combination of brass and silver not only adds visual layers, but also symbolizes the fusion of warmth and elegance. Ebony has spiritual and practical benefits - it can soothe the mind, dispel negative energies, and bring a sense of calm, bringing us positive energy.
May it bring you calmness and ward off negative energies in your busy life, and help you find a connection in the enduring beauty of nature, the charm of retro design, and the harmonious integration of brass and silver.