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Return Policy
15-Day Return Policy
Not satisfied? Return within 15 days of receiving your order. Items must be in original condition and packaging. Return shipping costs are the customer's responsibility. Returns requested after 15 days are subject to round-trip shipping fees and a 25% restocking fee.
30-Day Quality Warranty
If your item has a quality issue within 30 days of delivery, contact us for a free repair or replacement. We cover repair costs and reshipping for verified quality issues.
To initiate a return or repair, email service@tibetanserenity.com with your order number and photos of the item.
Shipping
Shipping Cost
Free shipping on orders over $69.99 USD. Orders under $69.99 USD: flat fee of $11.99 USD.
Delivery Time
Processing: 3–7 business days (includes a Tibetan temple consecration ceremony)
Shipping: 10–20 business days
Total estimated delivery: 13–27 business days
Order Tracking
A tracking number is sent by email after your order leaves Tibet for international dispatch. If your package hasn't arrived within 30 days of shipment, contact us at service@tibetanserenity.com — we will resend or issue a full refund.
Manufacturing
Every TibetanSerenity piece is handcrafted in Tibet by local artisans using traditional techniques passed down through generations. Materials — including Tibetan silver, turquoise, agate, nanhong, and sacred woods — are sourced from the Tibetan plateau region.
Before shipping, each item is sent to a Tibetan Buddhist temple for a consecration ceremony, a practice central to Tibetan spiritual tradition. This is why our processing time is longer than typical online orders — it is part of what makes each piece what it is.
This handcrafted bracelet combines the natural elegance and vintage charm of ebony, and the details of brass and silver accessories make it more exquisite. The ebony beads have a deep and rich color and a smooth texture. Each wooden bead is carefully polished by hand. Ebony symbolizes perseverance, wealth and good fortune.
The core accessory is a unique bead with silver and brass accents, whose intricate patterns echo retro aesthetics. The combination of brass and silver not only adds visual layers, but also symbolizes the fusion of warmth and elegance. Ebony has spiritual and practical benefits - it can soothe the mind, dispel negative energies, and bring a sense of calm, bringing us positive energy.
May it bring you calmness and ward off negative energies in your busy life, and help you find a connection in the enduring beauty of nature, the charm of retro design, and the harmonious integration of brass and silver.