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Return Policy
30-Day Returns & Exchanges
Not completely satisfied? Contact us within 30 days of delivery, and we will arrange a return or exchange — no reason required and no restocking fee.
Items should be unused and returned in their original condition and packaging, unless they arrived damaged, defective, or incorrect.
Return Shipping
For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, we will cover the return and replacement shipping costs.
Refunds & Exchanges
Refunds are issued to the original payment method within 3–5 business days after we receive the returned item. Exchanges will be dispatched as soon as the returned item is confirmed.
To start a return or exchange, please email service@tibetanserenity.com with your order number.
Shipping
Cost
Free shipping on orders of $69.99 USD or more. Orders under $69.99 USD have a flat shipping fee of $12.99 USD.
Delivery Time
Processing: 3–7 business days, including a Tibetan temple consecration ceremony.
Shipping: 10–20 business days.
Total estimated delivery time: 13–27 business days.
Order Tracking
A tracking number will be sent by email after your order leaves Tibet for international dispatch. If your package has not arrived within 30 days after international dispatch, please contact us at service@tibetanserenity.com. We will resend your order or issue a full refund.
Manufacturing
Every TibetanSerenity piece is handcrafted in Tibet by local artisans using traditional techniques passed down through generations. Materials — including Tibetan silver, turquoise, agate, nanhong, and sacred woods — are sourced from the Tibetan plateau region.
Before shipping, each item is sent to a Tibetan Buddhist temple for a consecration ceremony, a practice central to Tibetan spiritual tradition. This is why our processing time is longer than typical online orders — it is part of what makes each piece what it is.
Inspired by vintage tribal aesthetics, this piece draws on natural stones of sacred status in Tibetan culture. Retaining their original rough textures, it is hand-strung to recreate Tibetan-style jewelry, where each stone carries the spiritual beliefs and blessings of the snow-capped plateau.
Red agate, one of the Seven Treasures of Buddhism, is often crafted into prayer beads for believers to chant. It symbolizes dispelling gloom and gathering courage. Carved into a pendant with simple Tibetan patterns, it embodies the most devout wishes of the craftsman. Turquoise and black agate are regarded by Tibetans as peace amulets, believed to bring peace and smoothness under the blessing of the gods.
Suitable for daily wear, layering it adds depth. Put it on and feel the millennium-old protective blessings of the snow-capped sacred stones.