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Return Policy
15-Day Return Policy
Not satisfied? Return within 15 days of receiving your order. Items must be in original condition and packaging. Return shipping costs are the customer's responsibility. Returns requested after 15 days are subject to round-trip shipping fees and a 25% restocking fee.
30-Day Quality Warranty
If your item has a quality issue within 30 days of delivery, contact us for a free repair or replacement. We cover repair costs and reshipping for verified quality issues.
To initiate a return or repair, email service@tibetanserenity.com with your order number and photos of the item.
Shipping
Shipping Cost
Free shipping on orders over $69.99 USD. Orders under $69.99 USD: flat fee of $11.99 USD.
Delivery Time
Processing: 3–7 business days (includes a Tibetan temple consecration ceremony)
Shipping: 10–20 business days
Total estimated delivery: 13–27 business days
Order Tracking
A tracking number is sent by email after your order leaves Tibet for international dispatch. If your package hasn't arrived within 30 days of shipment, contact us at service@tibetanserenity.com — we will resend or issue a full refund.
Manufacturing
Every TibetanSerenity piece is handcrafted in Tibet by local artisans using traditional techniques passed down through generations. Materials — including Tibetan silver, turquoise, agate, nanhong, and sacred woods — are sourced from the Tibetan plateau region.
Before shipping, each item is sent to a Tibetan Buddhist temple for a consecration ceremony, a practice central to Tibetan spiritual tradition. This is why our processing time is longer than typical online orders — it is part of what makes each piece what it is.
Inspired by vintage tribal aesthetics, this piece draws on natural stones of sacred status in Tibetan culture. Retaining their original rough textures, it is hand-strung to recreate Tibetan-style jewelry, where each stone carries the spiritual beliefs and blessings of the snow-capped plateau.
Red agate, one of the Seven Treasures of Buddhism, is often crafted into prayer beads for believers to chant. It symbolizes dispelling gloom and gathering courage. Carved into a pendant with simple Tibetan patterns, it embodies the most devout wishes of the craftsman. Turquoise and black agate are regarded by Tibetans as peace amulets, believed to bring peace and smoothness under the blessing of the gods.
Suitable for daily wear, layering it adds depth. Put it on and feel the millennium-old protective blessings of the snow-capped sacred stones.