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Return policy
15-Day Return Policy: Not satisfied? You may request a return within the policy window. Items must be in original condition. Note: Customers are responsible for return shipping costs for non-quality returns.
30-Day Quality Warranty: If your item has a quality issue within 30 days, we offer a Free Repair or Replacement (we cover the shipping).
Lifetime Support: After 30 days, we continue to offer repair services (Customer covers shipping & repair fees).
How to Start: Email us at service@tibetanserenity.com with your order number and photos.
Shipping
Total Delivery Time = Processing Time + Shipping Time (Total wait: approx. 13–27 business days)
Processing Time: 3–7 business days. Note: We need this time to send your item to a temple in Tibet for a special Consecration Ceremony.
Shipping Time: 10–20 business days (Standard Shipping).
Shipping Cost: $15 USD for orders under $100 USD.
Our Promise: If your package doesn't arrive within 30 days of shipment, we offer a full refund or free resend.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Strung around Green Dragon Crystal—a niche spiritual stone from Tibet—as the centerpiece: this stone is often regarded as a personal protection stone, symbolizing enhanced focus and smooth fortune. Each bead boasts unique dark green filament-like veins, with every piece holding a one-of-a-kind mark of nature. Paired with Tibetan-style silver accessories carved with scroll grass and auspicious patterns, it soothes distractions and eases stress when worn.
This bracelet will serve as your daily token, gently reminding you to stay grounded in mind-body balance and safeguard your healthy, authentic self.