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Return Policy
30-Day Returns & Exchanges
Not completely satisfied? Contact us within 30 days of delivery, and we will arrange a return or exchange — no reason required and no restocking fee.
Items should be unused and returned in their original condition and packaging, unless they arrived damaged, defective, or incorrect.
Return Shipping
For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, we will cover the return and replacement shipping costs.
Refunds & Exchanges
Refunds are issued to the original payment method within 3–5 business days after we receive the returned item. Exchanges will be dispatched as soon as the returned item is confirmed.
To start a return or exchange, please email service@tibetanserenity.com with your order number.
Shipping
Cost
Free shipping on orders of $69.99 USD or more. Orders under $69.99 USD have a flat shipping fee of $12.99 USD.
Delivery Time
Processing: 3–7 business days, including a Tibetan temple consecration ceremony.
Shipping: 10–20 business days.
Total estimated delivery time: 13–27 business days.
Order Tracking
A tracking number will be sent by email after your order leaves Tibet for international dispatch. If your package has not arrived within 30 days after international dispatch, please contact us at service@tibetanserenity.com. We will resend your order or issue a full refund.
Manufacturing
Every TibetanSerenity piece is handcrafted in Tibet by local artisans using traditional techniques passed down through generations. Materials — including Tibetan silver, turquoise, agate, nanhong, and sacred woods — are sourced from the Tibetan plateau region.
Before shipping, each item is sent to a Tibetan Buddhist temple for a consecration ceremony, a practice central to Tibetan spiritual tradition. This is why our processing time is longer than typical online orders — it is part of what makes each piece what it is.
The pitting across the surface of the silver band is not decorative in the usual sense. Each mark was made individually — a punch pressed and moved by hand around the full circumference of the hoop. The pattern is irregular because the hand that made it is irregular. Under certain light, the oxidized recesses between marks catch shadow differently than the raised points, and the band appears to carry its own texture of light: scattered and uneven, the way water looks in low sun.
The jade bead sits at the closure point of the hoop. It is natural jadeite — a small donut-shaped piece, threaded directly onto the silver before the end is closed. The green is not uniform; it reads differently in shade than in direct light, closer to the inside of a young leaf than to any standard color category. The two materials — oxidized silver and raw jade — have been paired in Tibetan and Chinese craft for centuries, understood not as decoration layered onto each other but as two distinct temperatures placed in contact.
རྫོགས་པ་ (rdzogs pa) means completeness. Literally: round and full — which is also the shape of the hoop. In classical Chinese it described the full moon, a life without unfinished business, the moment a long practice reaches its natural end. The name is not a metaphor. It is a description of what the circle has always meant.
The last two photographs show assembly: the silver ring and jade bead exist as separate objects before the hoop is closed by hand. No adhesive. The jade is held by the shape of the silver alone.
The hammered texture and oxidized finish are the work of Tsering, a silversmith from Naqu who has worked in this tradition for over four decades. The irregularity in the pitting is not a flaw in the process — it is the process.
Material: S925 silver (oxidized, hand-hammered) & natural jadeite
Outer diameter: ~16 mm | Inner diameter: ~11 mm
Jade bead: ~7 mm × 3.3 mm | Weight: ~1.8 g per earring