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Return Policy
30-Day Returns & Exchanges
Not completely satisfied? Contact us within 30 days of delivery, and we will arrange a return or exchange — no reason required and no restocking fee.
Items should be unused and returned in their original condition and packaging, unless they arrived damaged, defective, or incorrect.
Return Shipping
For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, we will cover the return and replacement shipping costs.
Refunds & Exchanges
Refunds are issued to the original payment method within 3–5 business days after we receive the returned item. Exchanges will be dispatched as soon as the returned item is confirmed.
To start a return or exchange, please email service@tibetanserenity.com with your order number.
Shipping
Cost
Free shipping on orders of $69.99 USD or more. Orders under $69.99 USD have a flat shipping fee of $12.99 USD.
Delivery Time
Processing: 3–7 business days, including a Tibetan temple consecration ceremony.
Shipping: 10–20 business days.
Total estimated delivery time: 13–27 business days.
Order Tracking
A tracking number will be sent by email after your order leaves Tibet for international dispatch. If your package has not arrived within 30 days after international dispatch, please contact us at service@tibetanserenity.com. We will resend your order or issue a full refund.
Manufacturing
Every TibetanSerenity piece is handcrafted in Tibet by local artisans using traditional techniques passed down through generations. Materials — including Tibetan silver, turquoise, agate, nanhong, and sacred woods — are sourced from the Tibetan plateau region.
Before shipping, each item is sent to a Tibetan Buddhist temple for a consecration ceremony, a practice central to Tibetan spiritual tradition. This is why our processing time is longer than typical online orders — it is part of what makes each piece what it is.
Two materials carry this piece: ebony and yellow buddha jade. Ebony is one of the densest woods worked into beads — heavy enough to sink in water, with a deep near-black grain that takes a natural shine from handling alone. It needs no finish; the surface comes from wear.
Jade is understood in Himalayan and Chinese tradition as a stone that responds to its wearer — warming with contact and deepening in color over years of wear.
Brass — a copper-zinc alloy — has been used across the Himalayas for ritual fittings and bead caps for centuries. Its warm gold tone deepens with handling, and antique-finished brass is intentionally darkened to read as aged.
Strung as a bracelet to be worn daily and close to the skin.
Available in Male and Female. Each piece is finished by hand, so small variations in grain, color, and patina are part of the material rather than flaws.
- Ebony
- Yellow Buddha Jade
- Antique Brass