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Return Policy
15-Day Return Policy
Not satisfied? Return within 15 days of receiving your order. Items must be in original condition and packaging. Return shipping costs are the customer's responsibility. Returns requested after 15 days are subject to round-trip shipping fees and a 25% restocking fee.
30-Day Quality Warranty
If your item has a quality issue within 30 days of delivery, contact us for a free repair or replacement. We cover repair costs and reshipping for verified quality issues.
To initiate a return or repair, email service@tibetanserenity.com with your order number and photos of the item.
Shipping
Shipping Cost
Free shipping on orders over $69.99 USD. Orders under $69.99 USD: flat fee of $11.99 USD.
Delivery Time
Processing: 3–7 business days (includes a Tibetan temple consecration ceremony)
Shipping: 10–20 business days
Total estimated delivery: 13–27 business days
Order Tracking
A tracking number is sent by email after your order leaves Tibet for international dispatch. If your package hasn't arrived within 30 days of shipment, contact us at service@tibetanserenity.com — we will resend or issue a full refund.
Manufacturing
Every TibetanSerenity piece is handcrafted in Tibet by local artisans using traditional techniques passed down through generations. Materials — including Tibetan silver, turquoise, agate, nanhong, and sacred woods — are sourced from the Tibetan plateau region.
Before shipping, each item is sent to a Tibetan Buddhist temple for a consecration ceremony, a practice central to Tibetan spiritual tradition. This is why our processing time is longer than typical online orders — it is part of what makes each piece what it is.
Half of this bracelet absorbs; the other half steadies. Black obsidian — volcanic glass, faceted here so it catches light edge by edge — has been carried across cultures as a stone that takes in what should not reach you. Tiger eye works in the other direction: banded golden quartz long associated with nerve, steadiness, and the confidence to act.
The two halves meet at a bronze barrel bead, its surface pitted and irregular like cooled lava, finished by hand. Beside it hangs a hammered bronze charm — a small, deliberate weight that marks the bracelet's center of gravity when worn.
This is a piece for the days that ask more of you than usual: protection on one wrist-half, resolve on the other.
- Stones: faceted black obsidian, natural tiger eye rounds
- Accents: hand-finished bronze barrel and hammered bronze charm
- Strung by hand; banding on tiger eye varies naturally bead to bead